What Our Customers Say

Francene Pelmon has spent the last 18 months teaching the next generation of leaders here at SAI. She has worked with a group of 18 supervisors and team leaders in project management, supply chain management, lean and 5S classes, and leadership development.
Francene has demonstrated exceptional teaching skills regardless of her class’s age group or diversity of their learning levels. She always ensures her students experience success by challenging their abilities in order to encourage as much growth and development as possible. Francene has always treated her students with great dignity and respect and, as a result, she has an excellent rapport with them.
Sunstar was fortunate to have Francene be involved in the training of the next generation leaders. She has been an excellent asset to our organization and I am sure that she would have the same positive effect on any organization she teaches at in the future.

Greg Williams, Senior Manager, Manufacturing, Sunstar Americas, Inc

I would like to thank you for the great training that my staff and I received from you. As you know resources are shrinking every day and leaders have to make difficult decisions. During my time as a State Deputy Director over a large department, it was my responsibility to ensure that we were good stewards of the taxpayers' money. Over 70% of my staff completed the Lean training and it was truly value added for my staff. A couple of my staff decided to go further and take the Lean Six Sigma Green Belt which was also rewarding.
I am in a new position as the Quality VP of a large health system and I have again started sending staff your way for this essential training. We appreciate your style and the ability to see how this training has helped improved our process.

Brenda Jones DHSc, MSN, WHNP-BC, CCHC, LSSGB, Quality VP of a large health system

The training led by Louise Kirkman was very well organized, and she was very creative and engaging. I don't believe the training could have been any better.

M H, Quality Assurance

Francene went above and beyond to understand our agency, and to customize this training to our specific needs. She used our acronyms and really made this training useful.

Cara A. Vock, Director of Programs, Children's Advocacy Centers of Illinois

I always receive great feedback from participants that you have trained and the Supervisor Development course is a staple for training our new supervisors. Thanks for helping with our company’s training needs.

Jennifer Bolster, Director of Human Resources, Goodheart-Willcox Publisher