All courses are conducted online or can be conducted onsite at your location.  Grant funding to reimburse up to 50% of the training cost may be available. Please call Francene Pelmon at (312)300-2027 for more information.

Our current public courses are listed below.


Creating a Culture of Safety

June 4 & 18; July 16 | 8 AM to 12 PM | $1100 ($550 With Grant Funding)

This 12-hour certificate program will help managers and frontline supervisors identify the habits, practices, and behaviors that create a culture of safety.  Participants will learn how safety is the foundation for building a high-performance organization.  Safety excellence leads to better quality, productivity, and costs.

The class will cover: 

  • Defining culture

  • The effects of culture on performance

  • Identifying the current culture of your team

  • Key Performance Indicators (KPI's) to measure the safety culture 

  • Practical actions to move your culture towards a zero injury mindset


Business Writing for Employees with English As A Second Language

June 16 & 23  | 8 AM to 12 PM | $350

This 8-hour certificate program will help employees with English as a Second Language (ESL) master the English language's nuances to write confidently and effectively in US-based workplaces. 

The class will cover: 

  • Grammar lessons 

  • Organizing and writing business documents 

  • Writing with the correct tone 

  • Writing clearly and concisely. 


A3 Problem Solving

September 13 | 8 AM to 4 PM | $350

This 1-day certificate program will allow participants to understand and apply the structured problem solving and continuous improvement methodology used by lean practitioners.  This approach can be applied to any work that is completed in various settings such:

  • Manufacturing,

  • Offices,

  • Hospitals, or

  • Clinics.

Each participant will apply A3 Problem Solving to a process in their workplace.


Supervisory Development Program

September 17, 24;  October 1, 8, 15 | 8 AM to 4 PM | $2,000 ($1,000 With Grant Funding)

This 40-hour certificate program is for new supervisors and managers.  Our program will help participants develop the skills and confidence to lead people for positive business outcomes.  The program covers:

  • The Role of the Leader

  • Problem-Solving

  • Respectful Communication Skills

  • Building Trust & Commitment

  • Conflict Resolution

  • Coaching for High Performance

  • Building Customer-Focused Teamwork

  • Maximizing Personal Effectiveness

  • Legal Aspects of Managing Others

  • Valuing Diversity & Inclusion

After each class, participants complete assignments with their employees to practices the skills discussed in class.


Six Sigma Green Belt

September 23, 30; October 7, 14, 21, 28 | 8 AM to 4 PM | $2,600 ($1,300 With Grant Funding)

This 48-hour certificate program will allow participants to learn and apply the DMAIC methodology to a project of their choice.  This class will cover:

  • Define

  • Measure

  • Analysis

  • Improve

  • Control

Participants will have the opportunity to present their projects in class.


Front Line Team Leader Development Program

September 27, 2021 | 8 AM to 4 PM  | $600

This 1-day certificate program will provide front line team leaders with communication and teambuilding skills to motivate and inspire their teams.  This class will cover:​

  • Transitioning from a coworker to Team Leader

  • Understanding different behavioral styles

  • How to build trust and commitment

  • Keys for motivating and engaging employees

  • Drivers of successful teams

Each participant will identify at least three things they can do immediately to lead their team successfully.


The Essentials of Managing Projects

October 5-6 | 8 AM to 4 PM | $700 ($350 With Grant Funding)

This 16-hour certificate program allows participants to learn and apply project management skills to a project of their choice.  This class will cover key project management tools for a successful project.  Some of the tools include the:

  • Project Charter

  • Stakeholder Analysis

  • Project Schedule

  • Risk Register

  • Change Management Documents.


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